Alternative dispute resolution

Online dispute resolution (in accordance with Art. 14 Para. 1 EU Ordinance 524/2013 ("ODR Ordinance"):

The European Commission provides ec.europa.eu/consumers/odr/ A platform available for online dispute resolution.

TREOS GmbH does not take part in dispute settlement procedures in front of a consumer arbitration board. To do this is TREOS GmbH also not obliged.